Risk disclosure

Prices of digital assets, currencies and shares rise and fall, sometimes sharply and within minutes. News, regulation, large trades and shifts in sentiment all move markets, and no analysis model, including ours, can fully predict these moves. A strategy that performed well over recent months can lose money next week, and automated systems act on those same unpredictable markets.

What helps: set exposure you are comfortable with, use the volatility pause settings, and judge results over months rather than days.

Liquidity is how easily a position can be bought or sold near the price you see. In thin or fast markets, the price at which an order actually executes can differ from the displayed price, a difference called slippage. During extreme moves, orders may queue, partially fill, or fill at noticeably worse prices, which increases losses or reduces gains.

What helps: major instruments are more liquid than obscure ones; our strategies weight toward liquid markets, and you can avoid adding new capital in the middle of a violent move.

The platform connects to external venues and data providers through interfaces that can suffer outages, delays or configuration mistakes. A misconfigured permission, an expired key or a temporary outage can interrupt trading at an awkward moment. No connection is perfectly reliable, and actions may be missed or executed late.

What helps: never share your login or connection keys with anyone, review the connected services listed in your account, and tell support immediately if a connection shows an error.

Trading and custody of some assets involve third parties such as exchanges, brokers and payment providers. If a third party faces insolvency, an outage, or a security incident, your positions or funds held with that party can be affected, and recovery may be slow or partial. Diversification across providers reduces but never removes this exposure.

What helps: keep only your working capital on trading venues, withdraw profits you do not need in the market, and ask your manager which providers stand behind each service you use.

Software has defects, and infrastructure has bad days. Bugs, failed updates, hardware faults and connectivity problems can suspend trading, distort displayed information, or delay your actions. We test and monitor continuously, but no technology platform, ours included, can promise uninterrupted faultless operation.

What helps: verify important figures in your account statements rather than a single screen, and report anything that looks wrong rather than assuming it will fix itself.

Criminal attempts to steal accounts and data are a constant reality for every financial service. Phishing emails, cloned websites and fake support callers are the most common. If someone obtains your credentials, they can act in your name, change withdrawal details, or drain your balance. We describe the protections we apply on the Security page; your own vigilance is the other half.

What helps: use two-factor authentication, a unique password, and treat any unsolicited contact asking for codes or passwords as hostile, whatever brand it claims.

Our analysis engine is built on statistical models, and every model has limits. It can misread unusual conditions, react to patterns that dissolve, or sit out moves it should have caught. Automation repeats its rules without human doubt, which is both its strength and its weakness, and past behaviour of a strategy says nothing certain about the future. No configuration of the platform eliminates the possibility of loss.

What helps: treat strategy history as context, not a promise; understand roughly what your chosen strategy does before you fund it, and keep the guardrails honest.

The platform undergoes maintenance and can be affected by events outside our control, from data-centre incidents to wider internet disruptions. During downtime you may be unable to view positions, change settings, or request withdrawals until service is restored. Markets keep moving while any platform is down, and strategies resume from the state they find, not the state you last saw.

What helps: keep your verification and contact details current so we can reach you, and set risk pauses before outages become a live concern rather than after.